ORDERING AND SHIPPING INFO
IMPORTANT, PLEASE READ.
Be advised: Our shopping cart is set up to ship to the continental United States and Canada only. All other international customers please click here for a shipping and handling quote, thanks.
If you are simply not satisfied with your product for reasons other than damage during shipment, return shipping costs are the buyers responsibility. If the package(s) are damaged upon receipt, please let us know immediately and we will work with you on a full refund. Follow the 21 day return policy provided with your model as well as listed below. We are not responsible for any customs fees, taxes or regulations in any way.
anatomicalfigures.com product orders are processed within 2 to 7 business days from the time we receive your on-line order.
Depending on the weight & size or your product, delivery times may be faster than stated - for delivery time estimates see below:
With-in United States –
Standard – USPS or UPS , 2 - 6 Days
Canada
Standard - USPS or UPS , 4 - 8 Days
IMPORTANT SHIPPING INFORMATION, PLEASE READ
We do not ship to PO boxes of any type, shipping address must be a valid residential or business address.
Pre-order delivery - If you have made a pre/advanced order on any item, your product will be sent to you as soon as it arrives at our head office, shipped to you via the delivery method you chose when placing your order.
What are pre-orders? Due to customer requests for this option, when products are in final stage of production through anatomicalfigures.com, we make them available for pre-order - so it is possible to reserve a product choice ahead of time avoiding the risk of not being able to make an order due to items being sold out. NOTE due to demand we have already pre-sold half of our inventory on some items.
RETURNS
If there is any damage to the product(s) upon your opening of the package(s), we reserve the right to make repairs before merchandise is exchanged.
Return Instruction Steps, listed on and in each shipping box.
(you must also complete the Return instructions slip provided in each shipping box)
1) Ship back the item(s) within 21 days of the postmarked shipping date on your package,
2) Ship the item to our head office labeled as the following:
- freedom-of-teach
ATT: RETURNS
1912 Stanford Street
Alameda CA 94105
United States
4) you must complete all the information on the "return instructions slip" accurately & honestly to the best of your ability.
5) you must ship item(s) using a carrier service with a tracking number assigned to your return & include this tracking number on the "return instructions slip".
6) you must include your reason(s) for return on the return slip provided with your invoice receipt,
7) you must let us know if you wish 1/ a prompt replacement or 2/ a refund for the amount of the merchandise (minus the original shipping/handling costs)
8) Item(s) with the original UPC label or proof of purchase tab removed cannot be accepted for a return.
9) If your shipment did not include a "return instructions slip", DO NOT RETURN YOUR ITEM please email us at: ryan@anatomicalfigures.com telling us this issue and we will email you the correct return slip for your order.
SALES TAX
All orders shipped to within the state of Arizona will be charged sales tax, 8.5%.
SALES REPRESENTATIVES
anatomicalfigures.com is an authorized sales representative of our head office, freedom of teach, located in Alameda California. anatomicalfigures.com is by no means authorized to lower or raise the set retail prices chosen by the head office. If you find any of the products priced lower or higher elsewhere, you are dealing with a re-seller operating outside of the freedom of teach established rules and regulations and may void any right to return product to the head office, or receive any customer service from either freedom of teach or anatomicalfigures.com
LEGAL DISCLAIMER
This site and the products being sold are provided by anatomicalfigures.com on an "as is" basis. anatomicalfigures.com makes no representations or warranties of any kind, expressed or implied, as to the operation of the site, the information, the content, the materials, or the products, included on this site to the full extent permissible by applicable law. anatomicalfigures.com disclaims all warranties, expressed or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. anatomicalfigures.com will not be liable for any damages of any kind arising from the use of this site or products, including but not limited to direct, indirect, incidental punitive, and consequential damages. For all general information, please email us at ryan@anatomicalfigures.com
Thanks!
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Highly detailed models for artists, teachers and medical practitioners
All Rights Reserved: www.anatomicalfigures.com 2006-2008
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