ORDERING AND SHIPPING INFO
IMPORTANT, PLEASE READ.
Be advised: Our shopping cart is set up to ship to the continental United States and Canada only. All other international customers please click here for a shipping and handling quote, thanks.
If you are simply not satisfied with your product for reasons other than damage during shipment, return shipping costs are the buyers responsibility. If the package(s) are damaged upon receipt, please let us know immediately and we will work with you on a full refund. Follow the 21 day return policy provided with your model as well as listed below. We are not responsible for any customs fees, taxes or regulations in any way.
anatomicalfigures.com product orders are processed within 2 to 7 business days from the time we receive your on-line order.
Depending on the weight & size or your product, delivery times may be faster than stated - for delivery time estimates see below:
With-in United States –
Standard – USPS or UPS , 2 - 6 Days
Canada
Standard - USPS or UPS , 4 - 8 Days
IMPORTANT SHIPPING INFORMATION, PLEASE READ
We do not ship to PO boxes of any type, shipping address must be a valid residential or business address.
Pre-order delivery - If you have made a pre/advanced order on any item, your product will be sent to you as soon as it arrives at our head office, shipped to you via the delivery method you chose when placing your order.
What are pre-orders? Due to customer requests for this option, when products are in final stage of production through anatomicalfigures.com, we make them available for pre-order - so it is possible to reserve a product choice ahead of time avoiding the risk of not being able to make an order due to items being sold out. NOTE due to demand we have already pre-sold half of our inventory on some items.
RETURNS
If there is any damage to the product(s) upon your opening of the package(s), we reserve the right to make repairs before merchandise is exchanged.
Return Instruction Steps, listed on and in each shipping box.
(you must also complete the Return instructions slip provided in each shipping box)
1) Ship back the item(s) within 21 days of the postmarked shipping date on your package,
2) Ship the item to our head office labeled as the following:
A division of www.Artistic-Design-Studio.com
Highly detailed models for artists, teachers and medical practitioners
All Rights Reserved: www.anatomicalfigures.com 2006-2008
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ANATOMICALFIGURES.COM